Compassionate, resident-centered care is the cornerstone of our services. BRIA employees are passionate and caring professionals who take great pride in their ability to serve our residents in a broad range of skilled healthcare, administrative, therapeutic and support roles. Our team serves from the heart so that residents get the most out of every day.
Provide the best health outcomes, highest levels of customer service, and a culture that encourages personal growth and satisfaction for staff.
We treat residents, families, employees, and community members with dignity, respect, courtesy and kindness. Our goal is to provide compassionate, quality care focusing on the unique needs of residents and their families.
Personal and professional growth are paramount at BRIA. We welcome team members who are dedicated to improving themselves and their teams. We are committed to providing opportunities for our team members to learn, master and maintain the skills necessary to be excellent. We empower team members to continually improve the outcomes of our care and service.
We work together in our pursuit of excellence and hold each other to the highest professional standards. We accept responsibility for our actions, attitudes, and mistakes. We are responsible and accountable for all that we are, have and do. We act with integrity and can count on each other. We do our best at all times and look for ways to improve.
We all have a responsibility to our co-workers and our team to do our job well and in a way that contributes to our team. We work to establish shared goals that reflect resident and family priorities. There are clear expectations for each team member’s functions and responsibilities. Team members will work to earn each other’s trust creating greater opportunities for shared achievement. Effective communication is a top priority. Measurable processes and outcomes are developed and implemented to track and improve performance immediately and over time.